Last updated: February 12, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and Beacony ("Beacony," "we," "us," or "our") governing your access to and use of the Beacony website monitoring platform, including the website at beacony.io, all associated APIs, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use the Service.
Beacony provides a cloud-based website and service monitoring platform that enables users to:
The Service is offered under a freemium model with multiple subscription tiers (Free, Starter, Pro, Enterprise). Plan features, limits, and pricing are as displayed on our website at the time of purchase and may be updated from time to time.
Paid plans may include a free trial period. If you do not cancel before the trial ends, you will be automatically charged for the selected plan. We will send a reminder before the trial expires.
We may change our subscription prices with at least 30 days' notice. Price changes will take effect at the start of your next billing cycle. Your continued use of the Service after a price change constitutes acceptance of the new price.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
We reserve the right to suspend or terminate your account immediately and without notice if we determine, in our sole discretion, that you have violated this Section.
The Service, including all software, code, design, text, graphics, logos, and other materials, is owned by Beacony and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited license to use the Service as described herein.
You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant us a limited, non-exclusive, worldwide license to use, process, and store Your Data solely for the purpose of providing and improving the Service. This license terminates when you delete Your Data or your account.
If you provide suggestions, feature requests, or other feedback about the Service, you grant us an unrestricted, irrevocable, perpetual license to use and incorporate such feedback without obligation or compensation to you.
We aim to maintain 99.9% uptime for the Service. This target excludes scheduled maintenance windows, which will be announced at least 24 hours in advance when possible.
While we strive for high availability, the Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or that all monitoring checks will execute at the exact specified interval. Network conditions, third-party service outages, and other factors beyond our control may affect Service performance.
We may perform scheduled maintenance that temporarily reduces Service availability. We will provide advance notice via email or in-app notification. Emergency maintenance may be performed without prior notice when necessary to protect the integrity or security of the Service.
We make commercially reasonable efforts to deliver alert notifications promptly through your configured channels. However, we do not guarantee delivery or delivery time of any alert notification. Alert delivery depends on third-party services (email providers, Twilio, Slack, Discord, PagerDuty, and others) that are outside our control. You acknowledge that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.
You agree to indemnify, defend, and hold harmless Beacony and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by deleting your account through the Service settings or by contacting us at support@beacony.io.
We may suspend or terminate your account and access to the Service at any time if:
Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@beacony.io and attempt to resolve the dispute informally for at least 30 days.
If the dispute is not resolved informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court having jurisdiction.
YOU AND BEACONY AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF A COURT OR ARBITRATOR DETERMINES THAT THIS CLASS ACTION WAIVER IS UNENFORCEABLE, THE ARBITRATION AGREEMENT SHALL BE NULL AND VOID WITH RESPECT TO SUCH CLAIM.
Nothing in this Section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction for claims related to intellectual property infringement or unauthorized access to the Service.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.
These Terms, together with the Privacy Policy and any plan-specific terms, constitute the entire agreement between you and Beacony regarding the Service and supersede all prior agreements, understandings, and communications.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if in writing and signed by Beacony.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
Beacony shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, power outages, internet or telecommunications failures, or third-party service provider outages.
Notices to you may be sent to the email address associated with your account. Notices to us should be sent to legal@beacony.io. Notices are deemed received when delivered by email.
We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes by posting the revised Terms on our website and, for significant changes, by sending an email notification to your registered email address. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and close your account.
If you have any questions about these Terms of Service, please contact us: